Ms. CATHERINE LOURDES has been involved in the area of training and development for the past 10 years. Her passion is to develop individuals towards greater heights by nurturing their inborn talents. Her profession in training started with the publication of a book entitled “Shame, Secrecy and Silence” Rape Research, which she co-authored with 3 other researchers. In fact, she has also presented and wrote articles which were contributed in seminars and newsletters. Besides that Ms. Lourdes also presented a national research paper on social issue at a National Seminar organized by Pusat Perubatan University Malaya.

Ms. Lourdes, holds a qualification in Training and Development from University of Leicester, United Kingdom and she also obtained a Certificate of Achievement on Certified Training Profession with ARTDO International. It is a body that certifies trainers in the field of Training and Development. Furthermore, Ms. Lourdes is also a certified trainer for Ministry of Tourism to conduct programme on Tourism English, Mesra Malaysia and Act Tourism programmes respectively. Infact, she also teaches for Open University Malaysia (Centre for Professional Development) for their Diploma Level and Career Development Programme.

Ms. Lourdes has also attained the certification in Training (Train the trainer) from Pembangunan Sumber Manusia Berhad. (HRDC) and she is also currently a certified trainer for Customer Service. Over the years she has conducted programmes for various organization e.g. Nestle Malaysia, Anti Corruption Agency, Hotel Seri Malaysia, Open University Malaysia, NIOSH and many more.

She personally believes that training should be a continuous process and trainers are the mediators who reinforce the learning processes. Due to that, most of the training programmes she conducts are hands-on and very interactive; whereby the participants are encouraged to play a vital role in the learning process.